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Temporary Cash Assistance for Needy Families

Important: Your EPPICard is Changing

The Ohio Department of Job and Family Services will soon be changing the look of your Ohio EPPICard for your Cash Assistance Program benefits. Here is what you need to do: 


Continue to use your current card until your balance reaches $0:

Any balance remaining on the card will NOT transfer.  Benefits authorized through June 14, 2013 will be on the EPPICard.



In June, you will receive your new Chase Ohio Pathway Card in the mail. You will need to go online or call the phone number on the back of the card to activate it and select a new Personal Identification Number (PIN). Benefits authorized after June 15, 2013 will be on your new Ohio Pathway Card.

For questions about your old Ohio EPPIcard call 1-866-320-8822. After June 3, call 1-866-669-6109 or visit www.ucard.chase.com for questions about your Ohio Pathway card.



Temporary Assistance to Needy Families (TANF) is the federal program that funds many cash assistance programs across Ohio. The dollars provide a monthly payment (through the Chase Ohio Pathway Card or direct deposit) to low-income families with minor children at home.

In Ohio, the TANF program is called Ohio Works First (OWF). OWF provides temporary support to families while parents work their way toward becoming self-sufficient.  OWF cash recipients are required to sign and comply with a self-sufficiency contract with our work program/JOBS area.  The self-sufficiency contract requires each individual to engage in work-related activities.

Families may receive cash assistance for 36 months (which does not have to be consecutive). That assistance can be extended if circumstances warrant. There are two types of extensions:
  • Good Cause: Must be off assistance for two years and meet certain work-related criteria.
  • Hardship: Must meet at least one out of 4 criteria that are based on a household’s extraordinary circumstances that may limit an ability to achieve self-sufficiency.


Eligibility is based on the family's income and the number of people living in the home. In addition, adults must cooperate with the work program/JOBS area to meet participation requirements. Click here for more information on work program requirements.



Click here for instructions on how to apply for cash assistance.

  • It may take 30 days to complete your case. Please be patient until that time.



Main Phone: (330) 452-4661
Customer Service Center: (330) 451-8861
Fax: (330) 451-8022 or (330) 451-8925
Address: 221 Third Street SE, Canton, OH 44702

Stark County Commissioners Executive Director
Stark County Job & Family Services
221 3rd St SE
Canton, OH, US 44702
© 2017 Stark County Job & Family Services. All rights reserved.