Child Support Payment Information
PAYMENT AND DISBURSEMENT INFORMATION
Where do I send my payment?
Payments should be mailed and made payable to:
P.O. Box 182497
Columbus, OH 43217-2497
**Please include with your payment the following information:
Name of the Obligor
SETS Case Number (ex.7012345678)
Court/Administrative order number
SSN of the Payor
Can I pay in person?
The payment window will accept cash, check and money orders.
CSEA Payment Window/Drive-Thru
221 3rd Street SE
Canton, OH 44702
Hours: 8:00am - 4:00pm Monday - Friday
Child support recipients in Ohio can have their payments placed directly into their bank accounts by an electronic funds transfer. Also, the smiONE payment card allows clients to have their payments credited directly to a Debit Visa Card. Direct Deposit and the smiONE application can be found online at: https://oh.smartchildsupport.com For more information, contact your case manager at 330-451-8930 or CSPC at 1-888-965-2676.
TO CHECK PAYMENT STATUS:
Sign up for the Ohio Child Support Customer Service Web Portal online at: http://jfs.ohio.gov/ocs. This site allows customers with an active child support case a secure environment in which they can view their child support case information on demand. Customers are able to view and print up to two years of child support payment data, as well as view address, employment, health insurance, and support order information that is on file with the child support agency.
Payments by checking/savings account debit can be made online at: https://oh.smartchildsupport.com. There is no charge for making online payments. Online payments can be scheduled as one-time only (non-recurring) or recurring. Funds will be withdrawn on the scheduled payment date. If the date falls on a Saturday, Sunday, or bank holiday the funds will be withdrawn the next business day.
Your first payment date must be at least five (5) business days from the date you register your account. This will allow sufficient time for your bank account information to be verified (prenote). If your account has been previously verified the payment must be scheduled at least three (3) business days prior to its payment date.
Payment using your credit/debit card can be made at https://oh.smartchildsupport.com or by calling 1-888-965-2676 - Option 5. You may use Discover®, MasterCard®, Visa®, American Express®, China UnionPay, Diners Club® International, or JCB to make a child support payment. If you have your credit/ debit card linked to an e-wallet account such as Alipay, Apple Pay, Google Pay, PayPal, or WeChat Pay, you can make your payment using these alternate payment options
NOTE: There is a minimum payment requirement of $1.00. Please allow two (2) to three (3) business days from the date the payment was made on the website to be received by Ohio CSPC. Credit card gift cards can only be used to make payments if they have been fully registered.