(NET) Non- Emergency Transportation
Non-Emergency Transportation (NET)
NET is a statewide program administered by Stark County Job & Family Services for Medicaid eligible customers. NET provides transportation to and from any Medicaid-covered appointments (doctor visits, dental visits, and vision appointments, etc.). Transportation authorization may be in the form of bus passes (SARTA) or van services. Stark NET works with 5 vendors to provide curb to curb service.
Five business days’ notice is required to schedule all trips.
Who is Eligible?
NET services to and from a medical appointment may be provided to:
- Customers eligible for and in receipt of a regular Medicaid card.
Note: Customers must be able to transfer from a wheelchair to a vehicle independently
How do I find out if I'm eligible?
- Call (330) 451-8486 or (330) 451-8449 – Leave a message if prompted
- Faxes can be sent to (330) 451-8859
what information should i have available?
Medical Provider Information
Note: If you omit any of this information, there may be a delay in scheduling your trip. This delay could result in you not receiving your transportation timely.
NET Transportation Phone(s): (330) 451-8486 and (330) 451-8449
Customer Service Center: 1 (844) 640-OHIO (6446)
Fax: (330) 451-8159
Address: 221 Third Street SE, Canton, OH 44702