(NET) Non- Emergency Transportation

Non-Emergency Transportation (NET)

NET is a statewide program administered by Stark County Job & Family Services for Medicaid eligible customers. NET provides transportation to and from any Medicaid-covered appointments (doctor visits, dental visits, and vision appointments, etc.). Transportation authorization may be in the form of bus passes (SARTA) or van services.  Stark NET works with 5 vendors to provide curb to curb service.

Five business days’ notice is required to schedule all trips.

Who is Eligible?

NET services to and from a medical appointment may be provided to:

• Customers eligible for and in receipt of a regular Medicaid card.

Note: Customers must be able to transfer from a wheelchair to a vehicle independently

How do I find out if I'm eligible?

• Call (330) 451-8486 or (330) 451-8449 – Leave a message if prompted
• Faxes can be sent to (330) 451-8859

what information should i have available?

Customer Information	Medical Provider Information
Your name Your address Your phone number Your social security number The date and time of your appointment	Your doctor's name The name of the doctor's building or hospital The address (including zip code) The doctor's phone number

Note: If you omit any of this information, there may be a delay in scheduling your trip. This delay could result in you not receiving your transportation timely.

 

Contact Information

NET Transportation Phone(s): (330) 451-8486 and (330) 451-8449
Customer Service Center: 1 (844) 640-OHIO (6446)
Fax: (330) 451-8159
Address: 221 Third Street SE, Canton, OH 44702