Jump to website navigationJump to page content
Home Contact Us About Us Report Child Abuse & Neglect, 24 Hours a Day, 7 Days a Week 330.455.KIDS
  1. Human Services
  2. Programs & Services
  3. Non-Emergency Transportation

(NET) Non- Emergency Transportation

Non-Emergency Transportation (NET)

NET is a statewide program administered by Stark County Job & Family Services for Medicaid eligible customers. NET provides transportation to and from any Medicaid-covered appointments (doctor visits, dental visits, and vision appointments, etc.). Transportation authorization may be in the form of bus passes (SARTA) or van services.  Stark NET works with 5 vendors to provide curb to curb service.

Five business days’ notice is required to schedule all trips.

Who is Eligible?

NET services to and from a medical appointment may be provided to:

  • Customers eligible for and in receipt of a regular Medicaid card.

Note: Customers must be able to transfer from a wheelchair to a vehicle independently

How do I find out if I'm eligible?

  • Call (330) 451-8486 or (330) 451-8449 – Leave a message if prompted
  • Faxes can be sent to (330) 451-8859

what information should i have available?

Customer Information

Medical Provider Information

  • Your name
  • Your address
  • Your phone number
  • Your social security number
  • The date and time of your appointment
  • Your doctor's name
  • The name of the doctor's building or hospital
  • The address (including zip code)
  • The doctor's phone number

Note: If you omit any of this information, there may be a delay in scheduling your trip. This delay could result in you not receiving your transportation timely.


Contact Information

NET Transportation Phone(s): (330) 451-8486 and (330) 451-8449
Customer Service Center: 1 (844) 640-OHIO (6446)
Fax: (330) 451-8859
Address: 221 Third Street SE, Canton, OH 44702

Stark County Commissioners Executive Director
Stark County Job & Family Services
221 3rd St SE
Canton, OH, US 44702
Stark JFS
© 2021 Stark County Job & Family Services. All rights reserved.